fbpx

Terms & conditions

INTRODUCTION

Welcome to http://pakistancables-estore.com . These terms and conditions (“Terms and Conditions”) are applicable to the Site (e-store). Your access to the Site is subject to your understanding and acceptance of following Terms and Conditions. However, you are requested to discontinue the use of the Site if you do not accept the Terms and Conditions.

The Site reserves the right to add, remove, change, or modify any clause of the Terms and Conditions anytime without providing any prior notice. The changes, modification, removal and addition of any information on the Site will be considered effective from the time it is posted.

Users are advised to regularly check the Terms and Conditions of the Site to stay updated. If you continue to use the Site even after changes, such action will constitute as your acceptance of revised/changed Terms and Conditions.

 

USE OF THE SITE

By using this Site, you confirm that you are either at-least 18 years old or accessing the Site under the supervision of an adult (your parent or legal guardian). The Site offers you a non-revocable license to use it, subject to your acceptance and understanding of the Terms and Conditions for shopping items offered/available on the Site for sale. We prohibit you to use this Site for commercial purposes and/or on behalf of any third party; incase of a violation of any Terms and Conditions Pakistan Cables Limited reserves the right to not process orders received online, for which no prior notice will be provided.

We have provided content on the Site for your information only. The representation of the product on this Site is provided for your reference, and the visual representation in some cases may slightly vary from the actual product visual due to the nature of photography of the product.

There are some services available on this Site, which may require subscription or registration. If you subscribe or register for those services, you agree to provide correct and latest information about yourself, and you are required to notify us in case of any changes in the information provided. The users of the Site are required to keep their account details including usernames and passwords to themselves, and must not share it with anyone else. All the activities from your account will be your responsibility. In case of unauthorized access of your account, you are obligated to notify us immediately. The Site will bear no responsibility and cannot be held liable (directly or indirectly) for any losses incurred due to unauthorized activity in your account, OR if you failed to comply with the provisions of this section. 

When you register with the Site, you agree to be notified through emails for new promotions and offer available on the Site. However, if you do not wish to receive emails about new promotions and offer, you can easily unsubscribe by clicking on the link to unsubscribe provided at the bottom of any such email.

 

USER SUBMISSIONS

Everything that you provide us or submit on the Site will become our exclusive property, including but not limited to reviews, comments, questions, personal information, (collectively called “Submissions”). All Submissions are non-returnable, and your claim to them will not be entertained for any reason whatsoever. The Site reserves the right to change, edit, delete or modify any Submissions, but is not obligated to do so. You are obligated to provide us with the correct name, address, email address and other details. Moreover, with your Submission you grant us the right to use your name/username that you have provided. You agree that you will not, under any circumstances, attempt to mislead us using fake details or by pretending to be someone else. Please also see Privacy Policy

 

ORDER ACCEPTANCE

You should note that in some instances, the Site may not be able to process your order for various reasons. Therefore, the Site reserves the right to cancel or refuse any order, any time, and for any reason whatsoever. Moreover, your order acceptance is subject to the verification of your personal and credit card details. At times, before order acceptance, you may be asked to provide additional information to verify your identity including but not limited to your phone number, address, CNIC and NTN number.

This Site utilizes all the resources at its disposal to provide accurate and authentic information about product prices, however, we cannot rule out the possibility of errors in pricing information. In the event of a product price inaccurately displayed on the Site, we reserve the right to cancel or refuse the order. However, the Site (at its sole discretion) may contact you for further instructions about the order if the displayed product price is inaccurate, or we may cancel your order and notify you about such cancellation, regardless if your order has been confirmed and your credit card has been charged. In this case, the Site shall reverse your payment in accordance with its processing time.

SALES TAX

The prices on the Site include 17% sales tax, assuming that the supplies are made for end-consumption. In-case the supplies are meant for any taxable activity, it will be your responsibility to inform Pakistan Cables Limited and the price of the relevant product will change according to your taxation status. Should you fail to disclosed appropriate taxable activities you will be liable, to the complete exclusion of Pakistan Cables Limited, to the taxation authorities. A sales tax invoice will be generated for each transaction and the same can be collected from our head-office.

 

PAYMENTS PROCEDURE

You can avail any of the following payment options:

  • Cash On Delivery (COD)
  • Cards (Visa Debit/Credit, Master Debit/Credit)
  • Direct Bank Transfer
  • Cross Cheque in favor of “M/S. PAKISTAN CABLES LIMITED”.

 See PAYMENT section in the FAQs

For consumer protection measures, please make sure you receive the receipt of payment as proof. Incase of payment made through cheque, the delivery personnel will initially collect the cheque only. Upon due clearance of the cheque, the ordered product will be delivered to your door-step. Be sure to collect the payment receipt from the delivery personnel when handing over the cheque. The estimated time of delivery for ‘payment by cheque’ may vary as it is subject to the process and clearance of the payment by the designated bank. Pakistan Cables Limited reserves the right to cancel delivery in case the relevant bank suspects any transaction, regardless of its value and intimates the same to us.    

SHIPPING

The cost and delivery time of your order are estimated online at the checkout. A transporter will deliver your order right to your doorstep. The customer will usually get an order in a minimum of  03 working days after the order has shipped out. After your payment is authorized, it can take up to 03-05 working days for us to process your order and ship it. This is just an estimate and does not include weekends and holidays. We do not ship to P.O Boxes. Delivery can take longer in remote areas in Pakistan. All orders are subject to prior confirmation by phone. However, we reserve the right to process “Cash on Delivery” orders without telephonic verification.

ORDER TRACKING

We list availability information for products listed on the Site. Please note that estimated dispatch times are not guaranteed dispatch times. They should not be relied upon as such. Shortly after placing your order, you will receive an email with your order acknowledgement bearing consignment number (if a valid email address was supplied). You will receive an SMS once the order is on its way. During transit of your package, you may enter that number into our Order Tracking section provided at pakistancables-estore.com to check your order status.

PRICE

Prices are subject to change prior to any notice. All prices are listed in Rupees and are inclusive of GST and delivery charges. Items in your Shopping Cart will always reflect the most recent price displayed on the item’s product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your prepayment processed, without incurring any liability. In case of cancellations, please see our Return Policy. To register a complaint, please email us at estore@pakistancables.com 


Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time, without incurring any liability. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. The absence of an answer following such an inquiry will automatically cause the cancellation of the order within a reasonable timeline. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of banking instruments or other reasons without prior notice or any subsequent legal liability.

TAXES

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the Site and you agree to bear any and all applicable taxes as per prevailing law.

 

TRADEMARKS AND COPYRIGHTS

On this Site, all intellectual property (registered or unregistered) shall remain our property, which is protected under Pakistan’s intellectual property laws and international conventions. The intellectual property of the Site include but without limitations graphics, software, source code(s), designs, layouts, logos, videos, photos, information content, music, audios, and all software compilations. All rights are reserved.

LIMITATION OF LIABILITY

This Site provides you all products, content, information, materials, items and other services on an “as is” and “as available” basis, unless otherwise specified in writing.  We do not make any warranty or representation, implied or express, about products, content, information, materials, items and other services, unless otherwise specified in writing. If you continue to use this Site, you expressly agree that you are using this Site at your own risk. 

Additionally, notwithstanding any contrary provision hereof, Pakistan Cables Limited shall not be liable for any direct, indirect, incidental, special, consequential, exemplary or punitive damages or losses incurred by you or any affiliate/other third person or entity, arising from or relating to the Site/any order/these Terms and Conditions, whether in contract, tort (including negligence), products or strict liability or any other form of action, even if such damages  or losses were reasonably foreseeable.

 

ELECTRONIC COMMUNICATIONS

Electronic communications referred to any mode of communication that uses electronic means including feature phones, smart phones, computers, tablets and any other electronic device. When you send us an email, a text, or submit a request form, you are communicating with the Site electronically. By communicating with us, you also grant us the right to communicate with you electronically. You also give your consent that all agreements, notices, disclosures, and other communications provided to you by the Site satisfy all legal requirements that such communications be in writing.

 

APPLICABLE LAW AND JURISDICTION

The procedural and substantive laws of the Islamic Republic of Pakistan shall govern the Terms and Conditions of using this Site, and shall be interpreted accordingly. Should you choose to continue this Site, you accept the jurisdiction of Pakistan’s court and laws while waving any objection on the basis of venue.

 

TERMINATION

The Site reserves the right to terminate Terms and Conditions immediately in addition to any other legal or equitable remedies. The Site can also revoke your license as well as the rights granted in Terms and Conditions. In either case, you agree to discontinue the use of this Site, and acknowledge the rights of the Site to revoke all account details (including but not limited to username, password, address, and financial details among others) and deny you complete or partial access. However, the termination of Terms and Conditions shall not affect the respective rights and obligations of the parties i.e. payment obligations and others, arising before the date of termination. Moreover, you agree that the Site cannot be held liable to you or to any other party (person) for revocation of license, restricted access, and termination. In case, you disagree with our Terms and Conditions, procedures, operation practices, rules and regulations, then you should discontinue using this Site immediately.

DISCLAIMER

You acknowledge and undertake that you are accessing the services on the Site and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the Site. We shall neither be liable nor responsible for any actions or inactions of third parties nor any breach of conditions, representations or warranties by the third parties and hereby expressly disclaim and any all responsibility and liability in that regard.

While we have taken precautions to avoid inaccuracies in content, this Site, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind and subject to updates/changes.

We shall neither be liable or responsible for any actions or inactions of any other service provider as listed on our Site which includes but is not limited to payment providers, web developers, delivery service providers, amongst others.

INDEMNITY

You shall indemnify and hold harmless Pakistan Cables Limited and/or its respective directors, officers, dealers, distributors and/or employees, from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms and Conditions or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.

You hereby expressly release Pakistan Cables Limited and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the third parties or other service providers and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

 COMMUNICATING WITH US

When you visit the Site, or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Site or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website (and/or placement of your order) and agree to treat all modes of communication with the same importance. Please see Privacy Policy

AMENDMENTS TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE

We reserve the right to make changes to the Site, its policies, these terms and conditions and any other publicly displayed condition or service promise at any time. You will be subject to the policies and terms and conditions in force at the time you used the Site unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

FORCE MAJEURE

We shall not be liable for delivery delay due to force majeure events such as fire, natural disasters,  strike, lock out, act of war, act of government, civil unrest, and other circumstance beyond our control.

WAIVER

You acknowledge and recognize that we, as a public listed company, reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that if you breach the conditions stated on our Site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions.

OUR SOFTWARE

Our software includes any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Site (the “Software”).

You may use the software solely for purposes of enabling you to avail our services as permitted by the Terms and Conditions and any related applicable terms as available on the Site. You may not incorporate any portion of the Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. You may not use the Software for any illegal purpose. We may cease providing you service and we may terminate your right to use the Software at any time. Your rights to use the Software will automatically terminate without notice from us if you fail to comply with any of the Terms and Conditions listed here or across the Site. Additional third party terms contained within the Site or distributed as such that are specifically identified in related documentation may apply and will govern the use of such software in the event of a conflict with these Terms and Conditions. All software used in any of our services is our property and/or its software suppliers and protected by the laws of Pakistan including but not limited to any other applicable intellectual property right laws.


When you use the Site, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to separate policies, terms of use, and fees of these third parties.

You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with our software whether in whole or in part, or create any derivative works from or of the Software.

In order to keep the Software up-to-date, we may offer automatic or manual updates at any time and without notice to you. 

CONDITIONS OF SALE (BETWEEN SELLER AND CUSTOMERS)

Please read these conditions carefully before placing an order for any products with the Seller (Pakistan Cables Limited) (“We” or “Our” or “Us”, wherever applicable) on the Site. These conditions signify your agreement to be bound by these conditions.

THE CONTRACT

Your order is a legal offer to the seller to buy the product displayed on our Site. When you place an order to purchase a product, any confirmations or status updates received prior to the dispatch of your order serves purely to validate the order details provided and in no way implies the confirmation of the order itself. The acceptance of your order is considered confirmed when the product is dispatched to you. Upon time of placing the order, we indicate an approximate timeline that the processing of your order will take however we cannot guarantee this timeline to be rigorously precise in every instance as we are dependent on third party service providers to preserve this commitment. We commit to you to make every reasonable effort to ensure that the indicative timeline is met. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products. Pakistan Cables Limited retains the right to cancel any order at its sole discretion prior to dispatch. We will ensure that there is timely intimation to you of such cancellation via an email or phone.


You confirm that the product(s)  ordered by you are purchased for your internal / personal consumption and not for commercial re-sale. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose for your orders on the Site. The Seller or the Site may cancel an order wherein the quantities exceed the typical individual consumption. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual consumption. What comprises a typical individual’s consumption quantity limit shall be based on various factors and at the sole discretion of the Seller and may vary from individual to individual.

You may cancel your order at no cost any time before the item is dispatched to you.

 Note: We have made every effort to display as accurately as possible all product information on the website. However, as the actual product you see will depend on your screen resolution, we cannot guarantee that your screen’s display of any color/size will accurately reflect the color/size of the product on delivery.